Frequently Asked Questions
Everything you need to know about our products and services.
What makes Amberjack footwear different from traditional dress shoes?
We combine high-end Italian leather with athletic-grade foam technology to create a shoe that looks like a dress shoe but feels like a sneaker.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by destination.
What is your return and exchange policy?
We offer free returns and exchanges on all unworn items within 30 days of delivery. The shoes must be in their original packaging.
Are your shoes true to size?
Yes, our shoes generally run true to size. If you are between sizes, we recommend sizing down for the best fit as the leather will naturally stretch slightly over time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your location.
How should I care for my leather shoes?
We recommend using a damp cloth for light cleaning and applying a high-quality leather conditioner every few months to maintain the suppleness of the hide.